Hello Nick,
Thank you for posting your inquiry based upon the support incident you had opened.
>>
I'm asking if with an upgrade of software(ASE) can the license for SYSAM be refreshed or do it have to be checked in and re-created. There was a check box on the old Sybase system to refresh a license for an upgrade of software I would like to know if that still exists.
<<
The license generation tool (interface) on SAP's Support Portal (ServiceMarketPlace) is very similar to the previous Sybase Product Download Center.
If a license file needs to be updated (refreshed), you can do this using the 'Upgrade' button.
Otherwise, check-in, then generate new one can resolve the issue.
Keys | SAP Support Portal
>> Request Key from Install
>> enter/select desired Installation Number
>> select Sybase Entitlement Overview (View, Check-in, Update previously generated SySAM 2.0 licenses)
>> find your license and then select the 'Upgrade' button.
>> download license.
side note: a related subject 'date-based versioning' in SySAM guide
Working with Date-Based Versioning
-Michael