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"Error: 622, Severity: 20, State: 1" causing 15.7 server to hang

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We downgraded from ASE 15.7 SP122 to SP100 to get away from the 815 Errors which required a server reboot.

 

We're now getting 622 Errors followed by a stack trace.

00:0022:00000:01548:2015/04/24 22:58:39.54 kernel  p3stat = 0x800 p4stat = 0x80 p5stat = 0x8 p6stat = 0x10000011 p7stat = 0x10000

00:0022:00000:01548:2015/04/24 22:58:39.54 kernel  lasterror = 622 preverror = 0 transtate = 3

00:0022:00000:01548:2015/04/24 22:58:39.54 kernel  curcmd = 294 program =

00:0022:00000:01548:2015/04/24 22:58:39.54 kernel  extended error information: hostname:  login:

and then a stack trace and then this

00:0000:00000:00000:2015/04/24 22:59:34.05 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server (alarminterval=-1087).

00:0002:00000:01966:2015/04/24 22:59:54.61 kernel timeslice -1501, current process infected at 0x15f2554 (atomic_try+0x2) 00:0002:00000:01966:2015/04/24 22:59:54.62 kernel **** Saved signal context (0x0x00002aaaee78a190): ****

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel uc_flags: 0x0, uc_link: 0x(nil)

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel uc_sigmask: 0x416000 0xa 0xfffffffa 0x61b

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel uc_stack: ss_sp: 0x(nil), ss_size: 0x0, ss_flags: 0x2

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel General Registers (uc_mcontext.gregs):

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel PC : 0x00000000015f2554 (atomic_try+0x2)

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel RAX : 0x000000000c529347 RBX : 0x0000000000000001

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel RCX : 0x00002aaab8236b30 RDX : 0x0000000000000001

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel RBP : 0x00002aaaee78a6d0 RSP : 0x00002aaaee78a5d8

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel R8 : (nil) R9 : 0x000000000000005b

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel R10 : 0x00002aaaac020880 R11 : 0x00002acaa5f07ba0

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel R12 : 0x00002ac7310ad5c8 R13 : 0x00002aaab8271b6c

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel R14 : 0x00002aac0d811ff0 R15 : 0x00002aaab7ce5c00

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel RDI : 0x00002aaab7ce5c00 RSI : 0xfffffffffffffff0

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel RIP : 0x00000000015f2554 CSGSFS : 0x0000000000000033

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel TRAPNO : (nil) ERR : (nil) 00:0002:00000:01966:2015/04/24 22:59:54.62 kernel EFL : 0x0000000000000206

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel **** end of signal context ****

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel timeslice error: spid 1966 exhausted its 'time slice' of 100 milliseconds and additional 'cpu grace time' of 1500 ticks (75000 milliseconds). It has been marked for termination.

00:0002:00000:01966:2015/04/24 22:59:54.62 kernel This Adaptive Server process has had 48 major and 1165074 minor page faults since boot.

 

The issue occured after a 814 error - but we've been told to expect these in SP100 and they don't cause the server to hang or need a reboot.

 

Are these known issues in SP100 ?

Is there any way to work around them ?

Is it better to downgrade to SP60 or are the same issues in SP60 ?


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